Collins recognized for hospitality

Mandy Collins, vice president Economic Vitality for the Greater Aiken Chamber of Commerce, has been named the 2014 Hospitality Employee of the Year by Thoroughbred Country.

“Mandy is an asset to our professional team. She has the knowledge, skills, and personality organizations seek,” said Chamber President and CEO J. David Jameson. “She loves Aiken, and it's easy to sell a community that you love. Plus she has a friendly smile, can-do attitude, and goes out of her way to help others.”

Gary Sullivan, TPI – Tyler Press, Inc., recalled how Collins helped him when he was relocating his family and business to Aiken.

“Mandy was so courteous and helpful. She was the one who answered the phone and had the answers I needed. And on the few occasions she didn’t, she got me to the right person quickly. I called her many times,” Sullivan said.

Future Aiken resident, Paul Benton, echoed Sullivan’s sentiments, sharing his thoughts in an email from his current Texas location, “What I thought would be a routine ten-minute visit turned into over an hour. Mandy took the time to answer all my questions as well as many I had not thought to ask. She gave me a short history lesson, list of places to see, and a very comprehensive view of Aiken and the surrounding area, its people, culture and diversity.”

Benton eventually made a second trip to Aiken, purchased land, and plans to relocate within a year.

Collins, along with the rest of the Chamber professional team, sells Aiken every day. Meybohm Realtor Woody Malone said, “I never have to worry when I send clients to the chamber for information because I know they will be in good hands. While many businesses today have forgotten the importance of good customer service, Mandy and all the Chamber team make people feel welcomed.”

Collins has been with the Aiken Chamber for five years. She was the coordinator of Information Services, responsible for front desk operations, including the Visitors Center, prior to her promotion this month.

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