Sales Specialist - Millwork

February 1, 2018

Industry: Re
2470 Whiskey Road
Aiken, SC 29803

Job Description:

The primary function of the Sales Specialist Millwork is to serve as the store expert on millwork by providing detailed product information to both customers and other Lowe's employees. The Sales Specialist Millwork is expected to generate leads, conduct sales activities, and

build relationships with customers including promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options, or status on pending orders, keeping shelves stocked and correctly displayed, and

coordinating successful completion of projects and orders. This includes performing order management duties such as entering new

orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues. The Sales Specialist

Millwork is also responsible for providing excellent customer service through the daily execution of Lowe’s customer service programs, following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and

loading merchandise. The Sales Specialist Millwork is also required to maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks. This

includes operating store equipment and supporting other departments as needed. Lastly, the Sales Specialist Millwork is responsible for  completing all other duties as assigned.

Job Requirements:

Acting with Honor and Character: Integrity and Ethics; Trustworthiness

Administrative Ability: Administrative Ability; Computer Use; Form, Report, and Log Completion

Arithmetic Computation: Arithmetic Computation

Basic Equipment Use/Assembly: Equipment Operations

Being Organizationally Savvy: Organizational and Department Knowledge

Communicating Effectively: English Language Proficiency; Telephone Etiquette; Verbal Communication; Written Communication

Conscientiousness/Inspection/Detail Orientation: Attention to Detail; Dependability

Creating the New and the Different: Innovation/Creativity

Customer Service: Customer Need Identification (Curiosity); Customer Service Orientation

Dealing with Trouble: Conflict Resolution

Decision Making: Analysis and Interpretation; Decision-Making; Problem Solving

Demonstrating Personal Flexibility: Adaptability/Flexibility; Learning; Self-Development; Stress Tolerance

Focusing on the Bottom Line: Accountability; Achievement; Drive; Initiative; Target Markets

General Home Construction: Millwork

General Product or Service Knowledge: General Product and Service Knowledge; Merchandise

Getting Organized: Multi-Tasking; Planning and Organizing; Time Management

Inspiring Others: Influence

Skills/Keywords: Customer Services
Compensation: 11.00 -14.00

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