Sales Specialist

Industry: Retail
2470 Whiskey Road
Aiken, SC 29803

Job Description:

The primary function of the Sales Specialist Flooring is to serve as the store expert on flooring by providing detailed product information to both customers and other Lowe's employees. The Sales Specialist Flooring is expected to conduct sales activities and build relationships

with customers including promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options, or status on pending orders, keeping shelves stocked and correctly displayed, and coordinating successful

completion of projects and orders. This includes performing order management duties such as entering new orders for customers,

reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues. The Sales Specialist Flooring is also

responsible for providing excellent customer service through the daily execution of Lowe’s customer service programs, following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading

merchandise. This includes training associates, operating store equipment and supporting other departments as needed. The Sales

Specialist Flooring is also required to maintain a safe and secure work environment by complying with company policies and procedures

for merchandising, housekeeping, safety, and monitoring for potential theft or security risks. Lastly, the Sales Specialist Flooring is

responsible for completing all other duties as assigned.

Job Requirements:

Acting with Honor and Character: Integrity and Ethics; Trustworthiness

Administrative Ability: Administrative Ability; Computer Use; Form, Report, and Log Completion

Arithmetic Computation: Arithmetic Computation

Basic Equipment Use/Assembly: Diagrams; Equipment Operations

Being Organizationally Savvy: Organizational and Department Knowledge

Communicating Effectively: English Language Proficiency; Telephone Etiquette; Verbal Communication; Written Communication

Conscientiousness/Inspection/Detail Orientation: Attention to Detail; Dependability

Creating the New and the Different: Innovation/Creativity

Customer Service: Customer Need Identification (Curiosity); Customer Service Orientation

Dealing with Trouble: Conflict Resolution

Decision Making: Analysis and Interpretation; Decision-Making; Problem Solving

Demonstrating Personal Flexibility: Adaptability/Flexibility; Learning; Self-Development; Stress Tolerance

Focusing on the Bottom Line: Accountability; Achievement; Drive; Initiative; Target Markets

General Home Construction: Flooring

General Product or Service Knowledge: General Product and Service Knowledge; Merchandise

Getting Organized: Multi-Tasking; Planning and Organizing; Time Management

Inspiring Others: Influence



Skills/Keywords: Customer Services
Compensation: 12.00 - 14:00

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